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Company :Green Breeze

Job Id :11399

Job Location :Jordan

Date Posted : 30-05-2016

Job Description

  • Execute Department vision and ongoing development to exceed guest expectations and revenue above budget from a high performance contact center learning model and culture.
  • Job Responsibilities
  • Create a high performance, revenue-generating team through consistently improving selection, development and retention of reservations sales specialists 
  • Ongoing improvement of training and learning process of the Reservation Sales Department.
  • Effective Resolution of Guests Issues and proactive approach to Guest Service by consistently enriching the culture by incorporating theGreen Breez  Mission
  • Assist Manager in effective execution of all required processes:
  • Data tracking, reporting and auditing
  • Forecasting call volume
  • Scheduling reservations sales agents
  • Determining best sales strategy of resort products
  • Effective P&L management
  • Maintaining PMS and all other booking systems
  • Collaborate with individual associates to develop/execute Personal Development Plans to utilize and expand each agents strength(s)
  • Execute ongoing learning using diverse methods that captivate and educate a culture of engagement with agents
  • Execute a quality assurance program to continually increase the guest experience.

Job Title


Educational Level

not specified

Skills & Qualifications

Job Details

Candidates must be residing in :
Job ID
Job Title
Company Name
Career Level
Mid Career (2+ years of experience)
Support Services
Experience required
2 to 5 Years
Educational Level
not specified
Not Specified
The nature of the job
Full Time