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Jobs In All Countries.

332

Call center operator

9821

SILA

Handle customers' complaints and enquiries. 2) Answer calls being received through Call Center. 3) These contacts will be entered into our database . 4) Monitor and maintain new customer information database. 5) You must be able to interact with all levels of Service Staff in a productive and professional manner and coordinate communication between CR staff and those inquiring about our facilities as necessary. 6) Make access to all information in the system. 7) Co-ordinate with other Department(Sales - CS ) to support customers and provide information. 8) Perform a variety of tasks to ensure the Call Center process flow is working efficiently and accurately. More Details

  • 21-04-2015

Service Engineer

9815

SILA

Executes simple completion /service tool installations and services equipment that goes in the well unsupervised, generates and submits job reports in accordance with procedures provides workshop support for disassembly / assembly / testing of equipment as required. Adhere to Safety procedure and policies in accordance with safety management system. Active participation and contribution to specific safety initiatives in meetings. Reports all hazardous and unsafe acts. Demonstrate knowledge of field operations including but not limited to completions, remedial workovers and cementation and stimulation operations. Provide workshop assistance for the disassembly, assembly, inspection, and testing of equipment along with supporting documentation as required. Work assignments carried out to the highest quality level. Perform various other duties and activities as assigned by supervisor within the physical constraints of the job. More Details

  • 21-04-2015

HVAC Technician

9817

SILA

The job of HVAC Technician was established for the purpose/s of providing HVAC services with specific responsibility for identifying repair and/or replacement needs; installing, repairing, maintaining and upgrading HVAC systems and equipment; assisting other skilled trades; and ensuring that tools and materials are available at job site. Essential functions; Diagnoses causes of problems and/or failures in heating/air conditioning systems for the purpose of identifying equipment and/or systems repair and/or replacement needs. • Fabricates equipment parts for the purpose of meeting specialty needs and/or replacing unavailable parts. Informs personnel regarding procedures and/or status of work orders for the purpose of providing information for making decisions, taking appropriate action and/or complying with building and safety regulations. Inspects HVAC systems and their components (e.g. heating units, building exhaust fans, ventilation units, etc.) for the purpose of evaluating condition, identifying necessary repairs and recommending preventive maintenance. • Installs heating and air conditioning equipment and systems for the purpose of providing enhanced and/or upgraded capabilities. • Maintains vehicle, tools and equipment for the purpose of ensuring availability in safe operating condition. Participates in meetings, workshops, training, and seminars, as assigned for the purpose of conveying and/or gathering information required to perform job functions. • Performs routine and preventive maintenance as needed for the purpose of ensuring the ongoing functioning of HVAC systems. Prepares written materials (e.g. repair status, activity logs, etc.) for the purpose of documenting activities and/or conveying information. Repairs heating and air conditioning systems and/or components (e.g. pumps, motors, air handlers, fan coils, piping, etc.) for the purpose of ensuring a comfortable work environment. Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of items required to complete the necessary installation and/or repair. • Responds to emergency situations during or after hours for the purpose of resolving immediate safety concerns. • Transports a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at job site. More Details

  • 21-04-2015

HVAC Foreman

9818

SILA

Job Summary: The HVAC Foreman supervises and participates in the installation, maintenance, modification, overhaul, service and repair of air conditioning and refrigeration systems and equipment. JOB DUTIES & RESPONSIBILITIES  Supervise and participate in the installation, maintenance and repair of refrigeration and air conditioning systems to ensure that the work performed is in compliance with blueprints, manufacturer specifications, written and/or verbal instruction  Plan, schedule and assign work to ensure proper distribution of work, adequate staffing and space for efficient performance of duties  Make material take-off's, and submit requisitions. Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions on assigned projects when requested  Establish and/or assist in establishing preventive maintenance programs for air conditioning and refrigeration systems and equipment  Provide training and instruction to personnel on activities relating to air conditioning and refrigeration maintenance to ensure an acceptable work performance level  Supervise and/or assist in personnel actions including, but not limited to, hiring, performance appraisals, promotions, and scheduling time off.  Perform other related duties incidental to the work described herein. Fabricates, assembles and installs duct work and chassis parts, using portable metalworking tools and welding equipment  Connects motors, compressors, temperature controls, humidity controls and circulating ventilation fans to control panels and connects control panels to power source  May install, repair and service air conditioners, ranging from fifteen to twenty tons cooling capacity, in warehouses and small factory buildings More Details

  • 21-04-2015

Service Manager

9819

SILA

Job Description As a key member of Business Services, the incumbent is primarily responsible for ensuring the organization's sales/service volume and profitability objectives are met for an assigned Branch. The position mandate includes training and supervising the activities of a unionized technical workforce, evaluating staff performance, promoting customer service excellence, developing new business and maintenance of a single branch. Reports to Regional Manger. ESSENTIAL FUNCTIONS: • Manages sales initiatives that leverage marketing programs and incentives to meet sales forecasts and targets • Ensures service levels and "standards of operation" are in place and enable the front line to profitably deliver products and services to customers • Understands and evaluates key cost drivers to ensure the least cost method of operation for the delivery and installation of service offerings • Contributes to the development and maintenance of pricing strategies to ensure programs are priced competitively and anticipate events that could jeopardize market share • Contributes to the development of sales and service plans and budgets in support of the business unit • Accountable to motivate, direct and coach staff to deliver the established goals and targets set in the Branch • Ensures the effective resolution of customer complaints to maintain satisfaction and customer loyalty • Manages general staff Human Resource activities and administration including recruitment and selection, performance reviews, rewards and recognition, scheduling, service sheets, etc. • Minimum 5 years in the sales and service area • Small business acumen and management experience • University, community college or equivalent work experience • Staff management experience; both Union and Supervisory • Excellent interpersonal, and communication (both oral and written) • Strong organization and time management skills • In depth knowledge of HVAC industry requirements and established technical knowledge of HVAC systems and service • Strong analytical skills used to assess financial performance and recommend strategies to identify business opportunities • Proficiency in Microsoft Office (Excel, Word, Outlook) More Details

  • 21-04-2015

HVAC Sales Manager

9820

SILA

As OEM Sales Manager, you will function as a selling resource and provide sales and technical leadership in the development and growth or our electronic controls business at our Refrigeration & HVAC OEM clients and prospects. You will be responsible for enhancing SILA's value proposition by providing control solutions and product knowledge expertise to our OEM business. Primary responsibilities include understanding and assessing the customer's business objectives and determining technical solutions that support those objectives. In addition, you will serve as a primary resource for relationship development, OEM forecasting, communicating new product/service developments, control applications, technical training, and account maintenance. Essential Duties and Responsibilities: Coordinate resolution of customer service issues with the service, engineering and production departments. • Provide technical drawings upon request. • Provide feedback to the marketing group regarding customer application of Novar products and customer requests for new products and/or features. • Keep abreast of industry developments and trends. • Integrate new subject matter into existing operations. • Prepare weekly call reports. • Prepare weekly expense reports. • Attend quarterly sales meetings. • Other duties as assigned. More Details

  • 21-04-2015

Sales Manager

9852

SILA

Develop and execute growth plans Execute on company to achieve annual sales growth targets Manage relationship with key distributor personnel to assist them in meeting sales and business targets Set account and territory plans on monthly, quarterly and annual basis Educate distributor branch personnel on products and marketing programs Work with Product Management team to identify product gaps and opportunities Examine customer sales and market conditions to identify opportunities Keep management informed by submitting monthly forecasts and monthly and annual territory analyses Monitor current marketplace by gathering competitive information on pricing, product, and merchandising techniques, etc. Recommend changes in products, service, and policy by evaluating results and competitive developments Resolve customer opportunities by investigating problems; developing solutions and making recommendations to management Contribute to team effort by accomplishing related results as needed Establish and maintain positive rapport with customers as an inside sales professional by providing prompt and courteous service Assist customers with loading of merchandise, and other needs Advise customers using technical knowledge and manufacturers’ catalogs Determine proper price classifications, prepare sales invoices utilizing Company computer database Sell equipment, tools, parts, accessories, materials, and supplies to dealers, contractors, service firms and industrial accounts Recommend and promote related ‘add-on’ items to customers More Details

  • 21-04-2015

Driver

9822

SILA

Accurately complete and submit all necessary paperwork, such as daily dispatch sheets, petty cash items, etc. Delivery and pickup of items, documentation ensuring accurate capture of what the item/documentation is, who requested the transport of the item, who received the item, and obtaining proper signatures. Keep assigned vehicles free from damage, in acceptable condition, and consistently clean in a manner. Employee must ensure that the vehicle is in proper and safe condition prior to use, and accept responsibility to report any damage or mechanical malfunctions that exist. Manage various products and merchandise responsibly while in the act of loading, unloading, or transporting items, ensuring that cargo is properly secured to avoid damage. Respect and maintain the relationship of trust required to obtain a high level of security access to offices, homes, and properties of company personnel without supervision. Be willing and able to perform tasks without direct supervision that may require physical labor, and possibly the use of hand tools. This work may need to be performed both indoors and outdoors in inclement weather. More Details

  • 21-04-2015

Administrative Assitant

2678

Business Management Solutions

- Assist the Business Development Manager in all his clericals and administrative tasks. - Handling correspondence (phone calls, emails, faxes…) - Filing Data - Setting appointments - Minutes of meeting Other duties as assigned by the management or reporting head More Details

  • 20-04-2015

Quality Assurance Specialist

2675

Business Management Solutions

• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles. • Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation. • Create and execute test plans and scripts that will determine optimal application performance according to specifications. • Verify and revise quality assurance standards as needed. • Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues. • Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization. • Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods. • Make recommendations for improvement of applications to programmers and software developers or engineers. • Communicate test progress, test results, and other relevant information to project stakeholders and management. • Liaise with vendors and suppliers in assessing applications and/or systems under consideration for purchase. • Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. • Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications. • Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. • Assist in the development of change control processes, practices, and guidelines for new and existing technologies. More Details

  • 20-04-2015